UHBVN officials to visit Sonipat, Panipat, Ambala and Karnal

by Haryananewswire

CHANDIGARH, DEC 20

The members of the Consumer Grievances Redressal Forum of the Uttar Haryana Bijli Vitran Nigam (UHBVN) will visit Sonipat, Panipat, Ambala and Kaithal on December 24, 27, 28 and 31 respectively for hearing grievances of the consumers. They will also visit Kurukshetra on December 31 afternoon. The consumers from distant places will not be required to visit the Forum office at Panchkula for redressal of their grievances.

                        While stating this here today, a spokesman of UHBVN  said that the Forum shall take all complaints of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, non compliance of Haryana Electricity Regulatory Commission orders. However, the cases of theft and unauthorized use of electricity, offences and penalties as specified under section 135 to 139 of Electricity Act, accidents and inquiries as under section 161 of the Act would not be considered by the Forum.

                        The consumer, willing to go to Forum, would ensure that no case in any other court of law on similar matter is pending. He will be required to submit the complaint with full details along with a duly attested affidavit. No fee would be charged by the Forum from the applicant.

                        He also said that the superintending engineers of the Nigam would hear grievances in their respective areas on fourth day of every month  by holding “bijli sabhas”. The advance information of the location and time will be given through local newspapers so that maximum consumers are benefited. In case of holiday on 4th, the “bijli sabhas” will be held on the next working day where efforts would be made to redress grievances on the spot, he added.