Monday, December 10, 2012

Electricity Consumer Grievances Redressal Fourm to visit Yamunanagar, Karnal and Jind

by Haryananewswire
CHANDIGARH, DEC 10
  The Members of the Consumer Grievances Redressal Forum of the Uttar Haryana Bijli Vitran Nigam will visit Yamuna Nagar, Karnal and Jind on December 13, 17 and 21 respectively to hear grievances of the consumers. The consumers from distant places will not be required to visit the office of the  Forum  at Panchkula for redressal of their grievances.
                        While stating this here today, a spokesman of the Nigam said   that the Forum would consider all grievances  of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability and non compliance of Haryana Electricity Regulatory Commission’s orders.   However, the cases of theft and unauthorized use of electricity, offences and penalties as specified under section 135 to 139 of Electricity Act, accidents and inquiries   under section 161 of the Act would not be considered by the Forum.
                        The consumer, willing to go to the Forum, would ensure that no case in any other court of law on similar matter is pending. The consumers will be required to submit the complaint with full details along with a duly attested affidavit. No fee would be charged by the Forum from the applicant.
                        He said that the superintending engineers of the Nigam would hear the grievances in their respective areas on fourth day of every month  by holding “bijli sabhas”. The information on location and timing of “bijli sabhas”  would be given in advance through local newspapers so that maximum consumers are benefited. In case of holiday on 4th,  the “bijli sabhas” will be held on the next working day where efforts would be made to redress grievances on the spot, he added.

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